Kruse Containers Frequently Asked Questions (FAQs)

General Questions:

• What products and services do you offer?
• We specialize in providing high-quality shipping containers to meet your diverse needs. We offer:
• New ("one-trip") shipping containers: These containers are in pristine condition, having completed a single voyage.
• Used shipping containers: We offer a variety of used containers in various grades, ranging from "Excellent" with minimal wear and tear to "Fair" condition, suitable for storage applications.
• Modified shipping containers: While we don't perform modifications ourselves, we can connect you with reputable companies specializing in customizing containers to your specific requirements. This could include adding doors, windows, insulation, shelves, or creating unique living spaces or work environments.
• What are your business hours?
• Our sales team is available to answer your questions and guide you through the ordering process during weekdays from 8:00 AM to 5:00 PM CST. You can reach us by phone, email, or through our website's contact form.

Ordering and Delivery:

• How can I order a shipping container?
• We offer several convenient ways to order:
• Browse our online inventory: Our user-friendly website allows you to browse available containers by size, condition, and type (standard, high-cube, etc.). You can view detailed descriptions, photos, and request a quote directly for specific containers.
• Contact our sales team: Our knowledgeable representatives are happy to discuss your needs and recommend suitable container options. You can reach them by phone at (include your phone number) or email at [email protected].
• What information do I need to provide to get a quote?
• To provide an accurate quote, we will need:
• The desired container size (e.g., 20ft, 40ft)
• Preferred condition (new or used, and if used, the desired grade)
• Your delivery location, including zip code or address
• Any additional requirements you may have (e.g., specific delivery date, placement requests)
• How long does it take to receive my container?
• Delivery lead times can vary depending on several factors, including:
• Inventory availability: We strive to maintain a diverse inventory, but high demand may cause temporary delays for specific container types.
• Your location: Deliveries to remote areas may take longer than those to major cities.
• Current demand: During peak seasons, delivery times may be slightly extended.
• We will provide you with an estimated timeframe during the ordering process and keep you updated on the progress of your delivery.
• Do you offer delivery and placement services?
• We collaborate with reliable shipping companies to ensure your container arrives safely at your desired location. Additional placement services, such as offloading and positioning the container on your site, may be available depending on your needs and local regulations. We will discuss these options with you during the ordering process.

Pricing and Payment:

• How much does a shipping container cost?
• Prices vary depending on several factors, including:
• Size: Generally, larger containers cost more than smaller ones.
• Condition: New containers are typically more expensive than used ones of the same size. The grade of a used container also affects its price, with "Excellent" condition containers costing more than "Fair" condition ones.
• Current market conditions: Container prices can fluctuate based on supply and demand.
• We encourage you to browse our website or contact us directly for a quote tailored to your specific needs.
• What payment methods do you accept?
• We offer flexible payment options to suit your needs:
• Bank transfers: For secure and reliable electronic transfers.
• Credit cards: We accept major credit cards for your convenience.
• Financing options (subject to approval): We may offer financing options through trusted partners to help you spread out the cost of your container purchase.
• Are there any additional fees involved?
• The base price of the container typically covers the cost of the unit itself. However, additional fees may apply for:
• Delivery: Delivery costs depend on your location and the complexity of the delivery process.
• Placement services: Additional services like offloading and positioning the container on your site may incur extra charges.
• Customs clearance (for international shipments): Fees may apply depending on your location and customs regulations.
• Container modifications: If you choose to modify your container after purchase, the modification company will charge separate fees for their services.

Kruse Containers Frequently Asked Questions (FAQs)

General Questions:

• What types of shipping containers do you sell?
• We offer a variety of new ("one-trip") and used shipping containers in various sizes and conditions. Additionally, we can connect you with reputable companies specializing in container modifications to suit your specific needs.
• What are the different grades of used containers?
• Our used containers come in various grades, each offering different benefits:
• Excellent: These containers show minimal wear and tear and are suitable for a wide range of applications, including storage, conversions, and even pop-up shops.
• Good: These containers may have some minor dents, scratches, or surface rust but remain structurally sound and ideal for storage or basic modifications.
• Fair: These containers show significant wear and tear and are primarily recommended for storage applications where appearance is not a major concern.
• Do you offer any other products besides shipping containers?
• While our core focus is on selling and delivering shipping containers, we can connect you with trusted companies offering:
• Container modifications: Customize your container with features like doors, windows, insulation, shelves, or even transform it into a unique living space or workspace.
• Container accessories: Find additional elements like ramps, locks, lighting, and ventilation systems to enhance the functionality of your container.
• What are your business hours?
• Our sales team is available to answer your questions and guide you through the ordering process during weekdays from 8:00 AM to 5:00 PM CST. You can reach us by phone, email, or through our website's contact form.

Ordering and Delivery:

• How can I order a shipping container?
• We offer several convenient ways to place your order:
• Browse our online inventory: Explore our user-friendly website, filter by size, condition, and type to find the perfect container. Request a quote directly for specific options.
• Contact our sales team: Our knowledgeable representatives are happy to discuss your needs and recommend suitable container options. Reach them by phone at (include your phone number) or email at [email protected].
• What information do I need to provide to get a quote?
• To provide an accurate quote, we'll need:
• Desired container size (e.g., 20ft, 40ft)
• Preferred condition (new or used, and if used, the desired grade)
• Your delivery location, including zip code or address
• Any additional requirements (e.g., specific delivery date, placement requests)
• How long does it take to receive my container?
• Delivery lead times can vary depending on factors like:
• Inventory availability: While we strive to maintain a diverse stock, high demand may cause temporary delays.
• Your location: Deliveries to remote areas may take longer than those to major cities.
• Current demand: During peak seasons, delivery times may be slightly extended.
• We'll provide an estimated timeframe during the ordering process and keep you updated on your delivery progress.
• Do you offer delivery and placement services?
• We partner with reliable shipping companies to ensure your container arrives safely at your desired location. Additional placement services, like offloading and positioning, may be available depending on your needs and local regulations. We'll discuss these options during the ordering process.

Pricing and Payment:

• How much does a shipping container cost?
• Prices depend on several factors, including:
• Size: Larger containers generally cost more than smaller ones.
• Condition: New containers are typically more expensive than used ones of the same size. The grade of a used container also affects its price.
• Market conditions: Container prices can fluctuate based on supply and demand.
• Explore our website or contact us for a personalized quote tailored to your specific needs.
• What payment methods do you accept?
• We offer flexible payment options:
• Bank transfers: Secure and reliable electronic transfers.
• Credit cards: Major credit cards accepted for your convenience.
• Financing options (subject to approval): We may offer financing options through trusted partners to help you manage the cost.
• Are there any additional fees involved?
• The base price typically covers the container itself. However, additional fees may apply for:
• Delivery: Costs depend on your location and delivery complexity.
• Placement services: Offloading and positioning may incur extra charges.
• Customs clearance (international shipments): Fees may apply depending on your location and customs regulations.
• Container modifications: Modification companies