Return

and Refund policy

We

have a 30-day return policy, which means you have 30 days after receiving your

item to request a return.

To

be eligible for a return, your items are unopened in original packaging or have

never been used

To

start a return, you can contact us at [email protected] Please note that returns

will need to be sent to the following address: 3387 E 75th St, Cleveland, OH 44127, United States

If

your return is accepted, we’ll send you a return shipping label, as well as

instructions on how and where to send your package. Items sent back to us

without first requesting a return will not be accepted.

You

can always contact us for any return questions at [email protected]

RETURN

METHOD:

Your

option to send us your return: In store

HOW

CAN YOU GET YOUR RETURN SHIPPING LABEL?

Defective Product -

Download and Print

Customer Remorse -

Customer Responsibility

OUR

FEES FOR RETURN OR REFUND OF UNITED STATES

Damages

and issues (Defective Products)

Please

inspect your order upon reception and contact us immediately if the item is

defective or damaged or if you receive the wrong item so that we can evaluate

the issue and make it right. For Our Defective products return is full free

shipping. This means your shipping fee is USD 0.00 and the Re-stocking fee is USD

0.00.

 

For

your responsibility (Customer Remorse)

Please

inspect your order upon reception and contact us immediately if the item that

you purchase by mistake doesn’t need any more or if the wrong products are so

that we can evaluate the issue and make it right. For your remorse products,

you have to bear a certain amount for return shipping. You will bear the Actual

cost of return shipping. The Re-stocking fee of 15% of

the purchase price will apply.

Exchanges

The

fastest way to ensure you get what you want is to return the item you have, and

once the return is accepted, make a separate purchase for the new item.

Refunds

We

will notify you once we’ve received and inspected your return, and let you know

if the refund was approved or not. If approved, you’ll be automatically

refunded on your original payment method within 10 business days. Please

remember it can take some time for your bank or credit card company to process

and post the refund too.

If

more than 15 business days have passed since we approved your return, please

contact us at [email protected]

Contact Us:

Address: 3387 E 75th St, Cleveland, OH

44127, United States

Phone Number: +1 804 208 9922

E-mail: [email protected]

 

Refunds And Returns

30 days Returns and Refunds

Call Us

+1 804 208 9922

Email Us

sales@krusecontainers.com


Kruse Containers is here to assist you. Contact us today to explore our range of container products and services, or to request a quote. Our friendly team is ready to address your inquiries and guide you in finding the perfect shipping container for your unique needs.

Kruse Control Engineering, Ltd.

Company Registration 1379891


Address

3387 E 75th St, Cleveland, OH 44127, United States

Opening Hours

Monday - Friday 8:00 - 6:00

Saturday 8:00 - 12:00

Close Sunday


We Accept American Express, Visa, Master Cards, Discover, JCB, Diners Club And Apple Pay